OFFICE POLICIES

Cancellation & Deposit Policy

Cancellation & Deposit Policy

Deposits

  • Injectable services with our Nurse Practitioners: A $100 deposit is required at booking.

    • Your deposit can be used day of consultation on; skincare products, pre-payments for treatments and packages. If time allows you may be injected at this appointment. Additional treatments will be scheduled for a later date. If you do not purchase anything at the consultation, the amount will go to the provider's time. 

    • Esthetician services: A $50 deposit is required at booking and will be applied toward the total cost of the service.

Cancellations & No-Shows

  • To avoid forfeiting your deposit, please provide at least 24 hours’ notice to cancel or reschedule your appointment.

  • If you do not notify us and fail to attend your appointment (no-call/no-show), you will forfeit your deposit.

  • Deposits are non-transferable beyond the original client and appointment type unless otherwise approved by management.

Refunds

  • Deposits are generally non-refundable. In certain extenuating circumstances (medical emergency, verified illness, or other situations at management’s discretion), a refund or credit may be issued.

How Deposits Are Applied

  • Deposits are credited to services or retail according to the terms above at the time of checkout.

  • Any balance remaining after applying the deposit must be paid at the time of service.

Questions or Exceptions

  • If you need to cancel, reschedule, or discuss special circumstances, please contact us as soon as possible so we can assist you.

We appreciate your understanding and cooperation.

MEMBERSHIP POLICIES